I will be returing to have additional work done. Anne F. Friendly respectful staff who knew what they were doing. The young man Who facilitated my oil change even came out in the rain Staff was not outwardly friendly, did not fully explain services, and pressured to buy additional services. They were really nice and they told me what I needed to do to my car.

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They showed me my oil level and they helped me reset my oil warming light. I will be back.


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The line was very confusing as there were people that was waiting that was not in line but parked to the side. It also gave a fa It also gave a false sense of how many people were ahead of you. Then the workers were pulling people ahead of me without an explanation from anyone.

Betty J. Very good customer service friendly and informative to things I did not know but know now thanks to them. Very nice people showed me what they were doing felt very comfortable. DLB of Dorchester. There many customers that arrived before I did. I was shown to an available space to park. I figured I would be there a while. That was not the case. The cars in the service bays were attended to quickly.

The staff checked the work on those cars before opening the exit bay doors. Three of us had the work done on our vehicles. The service rep asked questions and offered me a chance to decide what I wanted to be done to the car. It was probably the best visit I have had to get the oil in my car changed. I will return when the sticker says to do so. Roud C. Everyone, was courteous and professional. Recommended a couple of services that needed to be done in my vehicle which I apprecia Recommended a couple of services that needed to be done in my vehicle which I appreciated.

The service I came in for I got it The Attendees were knowledgeable and friendly He Also Answer all our questions about diff He Also Answer all our questions about different services. I was waiting in line.

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I waited quite a while. I was then ask to park my car so the line can move up. I was then ask to pull up I was then ask to pull up to the service bay - the technician said that that bay will be servicing me next.


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That did not happen. The other service bay was ready and another customer who came after me was in that spot. I informed and then I had to switch over to that bay. The wait time outside was very disappointing and the mix up compounded the issue. Saint D. The service was effective and I didn't feel any pressure to buy any additional services. I liked the guys that were there. Overall the service was great, but pricey. Not impressed. Tech recommended services not needed for my vehicle. Leslie L. The staff is personable and very knowledgeable.

While finding my Uber discount the guy could have had the oil change being done. If I did not have it I would have paid the diff If I did not have it I would have paid the difference. Took to long because the guy was being to much of a stickler for the rules. Sandy m.

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I have been going to valvoline for yrs never had a problem. Costumer service was excellent, that is very important on my visit. They explained in detail for everything they were doing. Any questions I asked were answered. I will return to this same location and will ask too be serviced by Aaron who was very helpful. Service was efficient and everyone was nice. Told me what I needed to get done and what I was looking at as far as various optio Told me what I needed to get done and what I was looking at as far as various options.

Showed me what my air filters looked like and how a normal one looked so I knew why I needed to get it done. The staff that spoke with me, spoke clearly, answered my questions, provided information, made recommendations nd showed me what The staff that spoke with me, spoke clearly, answered my questions, provided information, made recommendations nd showed me what they doing g every step of the way. Leonel Nunez Lion. Always getting job done quickly and efficiently. Truly a great group. Employees let another car in front of me. Jessica P. Manager and staff were very nice and answered all my questions.

Just wanted a little more information on how many quarts of oil my car took. Also did not notice if he checked anything else. N Golden. The young man that help me was very polite professional helpful and nice he made me feel comfortable and answer all my questions The young man that help me was very polite professional helpful and nice he made me feel comfortable and answer all my questions. Just felt like the staff didn't check my car thoroughly and didn't review what my car might have needed in addition to the oil c Just felt like the staff didn't check my car thoroughly and didn't review what my car might have needed in addition to the oil change..

Caramel Ty. Nothing specific it wasnt a bad experience. E Jean. Great customer service and fast work. The gentlemen there were very friendly and professional and showed me everything that they did as they did it. As a woman who actually knows a little bit about how my car operates, i truly appreciated the service. Their service surpassed that of my regular mechanic.

I had an average experience. I had to come back to get to off a couple weeks after getting my oil change and was charge you use do it for free before. Everything went very well because they were carefully checking everything I was so amazed with the professionalism and skillful Everything went very well because they were carefully checking everything I was so amazed with the professionalism and skillful they were there thank you. I wasn't highly satisfied because I felt the rep. Carol r. Because I felt pressured to by things and upgrade my oil.

I wanted a coupon applied for my oil Change and found one after I got the oil change. The young men there were very polite and answered a couple of questions I asked honestly and patiently. The place seemed clean The place seemed clean and organized. The price was decent. Ariana S. Staff was nice wait was reasonable knowledge was on point. The rep help save me save money and time with suggestions.

Employer Mick knew exactly what he was doing and I was appreciative with him being patient and explaining every question to me.

Customer service was greatWas comfortsble with the service that was performed. Barbara B. Because the men was very helpful and respectful. Nellie H. I arrived on a Sunday afternoon to have my oil change after church I waited approximately 30 minutes outside in the parking lot I arrived on a Sunday afternoon to have my oil change after church I waited approximately 30 minutes outside in the parking lot before pulling my car up into the bay when I did the technician did not greet me he did not apologize for the wait when my car was inside the bay he immediately just started working on my car without asking me what I was there for after I I asked him if he knew what I wanted he then asked me if I was there for an oil change.

The mechanic doing the oil change almost broke the oil dip. Luckily an experience mechanic stopped him. The prices were way to high, if I would have known how expensive it was before hand I would not have gone there. My oil change I could have gone to the dealer for cheaper.